Refund Policy

Introduction


“Poylaa “ is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Poylaa and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 3 – 10 days of the original purchase date, depending on the product type


Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting hello@poylaa.com
  2. Request of refund must be made within 10 days of the Delivery of products
  3. Hard goods must be returned to Poylaa immediately, according to the instructions you will receive once contacting hello@poylaa.com as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined by Poylaa’s sole, reasonable discretion.
 

Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on www.poylaa.com
  • Items on sale
 

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting hello@poylaa.com
  2. Request of refund must be made within 3 days of the original purchase date
 


Poylaa Super Minds Pvt Ltd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you.

Please contact Poylaa at hello@poylaa.com for any questions related to our policy, or simply to let us know how we can help.

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